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Terms & Conditions

How Fund Recovery Works at WhiteHille

 A Transparent Guide to Our Process, Fees, and Your Chances

1. Do You Qualify for Our Services ?

At WhiteHille, we are committed to providing effective and ethical fund recovery services. To ensure we can dedicate the necessary resources for a successful outcome, we have a straightforward qualification criterion:

Minimum Claim Amount: We can only accept cases where the amount lost is $1,000 USD or greater.
Why this minimum?

Tracing and recovering funds involves significant investigative work, legal outreach, and administrative resources. For amounts below $1,000, the cost and complexity of the recovery process often outweigh the potential recovery, making it unsustainable for both our clients and our team. Focusing on larger claims allows us to operate efficiently and maintain a high success rate.

If your loss meets this criterion, we encourage you to read on and begin your recovery journey with us.

2. Our Ethical and Transparent Fee Structure

We operate on a “No Recovery, No Fee” contingency model. You pay nothing upfront. Our fees are solely contingent upon us successfully recovering your funds to your account you created with us.

Success Fee: A single, straightforward fee of 10% to 15% of the total amount recovered.
Fee Determination: The exact percentage within this range is determined by the total recovered amount. Larger recoveries will be subject to the lower end of the percentage scale, making our service increasingly cost-effective for you as the recovery amount grows.

What Does This Fee Cover?
We believe in complete transparency. Your success fee is not just a charge; it is an allocation that covers the entire ecosystem required to get your money back:

1. Recovery Agent Compensation:  A portion fairly compensates the dedicated agent and investigative team who invest their expertise, time, and relentless effort into your case.
2. Operational & Legal Costs: It covers our operational expenses, including advanced blockchain forensic tools, secure data management, legal consultations, and administrative support throughout the often complex recovery process.
3. Financial Institution & Network Fees: It also contributes to the transaction fees charged by banks, payment processors, and cryptocurrency networks for securing and transferring the recovered funds back to you.

This model ensures our interests are perfectly aligned with yours: we only succeed when you do.

3. Our 4-Step Fund Recovery Process

What Are My Chances of Getting My Money Back? 
While no recovery service can guarantee success, your chances are significantly higher with professional intervention. Factors that improve outcomes include acting quickly, having detailed records, and our expertise in tracing and legal pressure tactics. We provide a realistic assessment during your free case review.

Step 1: Free Case Review & Account Creation

 You provide the initial details of your scam by contacting us. If your claim is over $1,000, we will guide you to create your free Refund Account.

What Information Do I Need to Provide?
To start, we typically need:
Transaction Details: Bank wire references, cryptocurrency transaction IDs (TX IDs), credit card statements.
Scammer Communications: Emails, text messages, chat logs from platforms like WhatsApp or Telegram.
Platform Information: Names and URLs of the fake brokerages, investment sites, or dating profiles used.
Police Reports: If you have already filed one, it can be very helpful (but don’t worry if you haven’t).

Don’t worry if you’re missing some details our agent will guide you through the evidence-gathering process once your account is active.

Step 2: In-Depth Investigation & Tracing
Our experts begin the forensic work to follow the money trail.
How Do You Trace Cryptocurrency Transactions?
Our specialized blockchain forensic team uses:
Wallet Clustering: Advanced techniques to identify and link scammer-controlled digital wallets.
On-Chain Analysis: Meticulously following the flow of funds (Bitcoin, Ethereum, USDT, etc.) across the blockchain.
Exchange Liaison: We work with and, where necessary, secure subpoenas for major cryptocurrency exchanges to freeze and attempt to reclaim stolen assets.

For bank transfers, we analyze routing information and work through the appropriate financial channels.

Step 3: Legal Action & Strategic Pressure
We move from investigation to action. This involves:
* Formally filing complaints with relevant financial regulatory bodies and law enforcement agencies.
* Issuing formal demand letters and leveraging legal frameworks to pressure the scammers.
* Working to freeze destination accounts holding your funds.

Step 4: Asset Recovery & Secure Return
Once funds are secured, we manage the process of having them returned. The recovered amount is then transferred directly to your designated bank account or cryptocurrency wallet securely and transparently provided the success fee is being paid 

Timeline: Recovery timelines vary based on the scam’s complexity, but cases typically take 1 to 4 weeks.

4. Privacy, Data Security, and Confidentiality

Your trust and the security of your data are our highest priorities.

Our Commitment:
Strict Confidentiality: All information you provide is treated with the utmost confidentiality. Your case details are never shared with unauthorized third parties.
Secure Data Handling: We use enterprise-grade encryption to store and transmit your personal and financial data.
Purpose-Limited Use: The information you provide is used solely for the purpose of investigating and recovering your funds. We do not sell, rent, or trade your data.
Your Control: You can request access to, or the deletion of, your data at any time by contacting us.

– No Guarantee of Outcome
You acknowledge and agree that the Company provides its services on a best-efforts basis. While we utilize our expertise and resources to pursue recovery, we do not and cannot guarantee a successful outcome or the recovery of any funds. The success of a claim depends on various factors outside our direct control.

– Client Responsibilities
You agree to provide accurate and complete information about your case, cooperate with our reasonable requests for documentation or information, and act in good faith throughout the process.

– Limitation of Liability
To the fullest extent permitted by law, the Company’s total liability to you for any claim arising out of or relating to these Terms or our services shall be limited to the amount of fees you have paid to us in the six months preceding the event giving rise to the claim. We shall not be liable for any indirect, incidental, or consequential damages.

– Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law principles.

– Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the website. Your continued use of our services after changes are posted constitutes your acceptance of

By engaging our services, you acknowledge and agree to this data handling policy, which is an integral part of our commitment to ethical and transparent service.